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Privacy Policy – Next Gen Early Learning

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Last updated: 10th December 2025

 

1. Introduction

Next Gen Early Learning (“we”, “our”, “the Centre”) is committed to protecting the privacy of children, families, staff, and visitors. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or enrolling your child with us, you consent to the practices described in this policy.

 

2. What Personal Information We Collect

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We may collect the following types of personal information:

For children -

  • Name, date of birth, gender

  • Medical and health information

  • Dietary needs, allergies, and individual health plans

  • Developmental or behavioural information relevant to care

  • Attendance and learning documentation
     

For parents/guardians -

  • Names and contact details

  • Emergency contact information

  • Enrolment documents

  • Payment and billing information
     

Website users -

  • Contact form submissions (name, phone number, email)

  • Website usage data (e.g., via cookies or analytics tools)

  • We only collect information reasonably necessary to operate our service, provide high-quality education and care, and comply with legal and regulatory requirements.

 

3. How We Collect Personal Information

 

  • We may collect personal information through:

  • Enrolment forms and orientation processes

  • Communications by email, phone, or in person

  • Our website contact forms

  • Observation and documentation as part of our educational program

  • Third-party systems used in our administration

 

4. How We Use Personal Information

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  • Next Gen Early Learning uses personal information to:

  • Provide high-quality early childhood education and care

  • Maintain enrolment, regulatory, and operational records

  • Communicate with parents, guardians, and authorised contacts

  • Manage billing, accounts, and payments

  • Support the safety, wellbeing, and educational development of children

  • Improve our services and website

  • Meet requirements under the Education and Care Services National Law and Regulations

 

5. Disclosure of Personal Information

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We may disclose personal information to:

  • Centre employees and educators

  • Emergency services or health professionals

  • Government agencies when required (e.g., Early Learning Commission, ACECQA, Services Australia)

  • External service providers who assist with administration, IT, or communication

  • Any person or party authorised by you

  • We do not sell or rent personal information to third parties.

 

6. Storage and Security of Information

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We take reasonable steps to protect personal information from:

  • Unauthorised access or disclosure

  • Misuse or interference

  • Loss or alteration

  • Information may be stored in secure physical files or protected electronic systems with restricted access.

 

7. Website Cookies & Analytics

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Our website may use cookies and analytics tools to:

  • Improve the user experience

  • Analyse website performance

  • Tailor information or content

  • You can disable cookies through your browser settings, but this may affect site functionality.

 

8. Access and Correction of Personal Information

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  • Parents and guardians may request access to or correction of their own or their child’s personal information held by us.

  • Requests can be made by contacting us (see Section 12). We will respond within a reasonable timeframe and in accordance with the APPs.

 

9. Photos, Videos, and Educational Documentation

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We may collect photos or videos of children for:

 

Educational documentation

  • Secure communication with families

  • Internal centre displays

  • Consent is requested during enrolment. We will not publish photos or videos publicly without explicit written permission.

 

10. Third-Party Services

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We may use trusted third-party platforms for:

  • Childcare management software

  • Payment processing

  • Communication with families

  • These services may have their own privacy policies. We take reasonable steps to ensure they align with Australian privacy requirements.

 

11. Complaints About Privacy

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If you believe your privacy has been breached, please contact us using the details below. We aim to resolve concerns promptly.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

 

12. Contact Us

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Next Gen Early Learning Pty Ltd

Phone: 02 4606 3945

Email: info@nextgenelc.com.au

Website: www.nextenelc.com.au

 

13. Changes to This Policy

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Next Gen Early Learning may update this Privacy Policy from time to time. The most current version will always be available on our website.

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